FAQ
What are your opening hours?
Store Hours:
Sunday & Monday Closed
Tuesday & Wednesday 10 AM-6 PM
Thursday 10 AM-4 PM
Friday 10 AM- 7 PM
Saturday 9 AM-7 PM
Closed Holidays: New Year's Eve, New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Halloween, Wednesday before Thanksgiving, Thanksgiving Day, Black Friday, December 23rd, Christmas Eve, Christmas Day.
What is your return policy?
Products must be returned, unworn and unused, with the original tags still attached and proof of purchase, within 15 days.
Please refer to the Return Policy for more information.
What products cannot be returned?
Certain products cannot be returned, including worn items and those that have had their tags removed.
Please ensure that products are in the same condition as when you received them. If tags are removed or products are worn, we cannot resell them. You will be charged for the original order if this happens.
Custom orders are final - no refund.
ALL sale items are final - no refund.
What is your shipping policy?
We have an average turnaround time of 1-4 business days for processing and shipping. Our custom orders may take up to 7 business days to process and ship. We know your order is important to you, so we are always working hard to make sure we get your order out in a timely manner.
Please see Shipping Policy for more details.
What payment methods do you accept?
We accept Visa, Mastercard, Discover, and American Express, as well as PayPal. However, payments are accepted only in US Dollars.
Where's my package?
Packages are generally delivered within our estimated delivery times.
If you do not receive your package within the estimated timeframe or have questions about your tracking, please log in to your account to track your package.
Order Shows as Delivered, but I Have Not Received My Order
Please contact the shipping company first. They will have the most up-to-date information. We are unable to see any additional information. They also have GPS trackers where it was scanned.



